Webhelp, a leading global provider of customer experience (CX) and business solutions, has announced its intent to acquire OneLink, an innovator in digitally-enabled CX, BPO and technology services supporting tier one brands throughout the United States, Europe, and Latin America.
OneLink clients include progressive hyper-growth technology brands in areas such as shared mobility, e-commerce, fintech, fitness tech and payment apps. Adding OneLink offers a significant expanded footprint across Latin America, an attractive best-shoring mix, and top-level nearshore capabilities for the U.S. market, as well as next-generation in-house technology solutions.
Latham & Watkins represents Webhelp in the transaction with a cross-border corporate deal team led by Paris partner Alexander Crosthwaite, with associates Xavier Nassoy and Alexandre Magnier, and New York partner Tony Del Pino, with associates Serena Shi and Costanza Garcia Laposse, and international visiting associate Joao Assuncao. Advice was also provided on tax matters by Chicago partner Rene de Vera; on employment matters by New York partner Jennifer Pepin; on intellectual property matters by New York partner Jeffrey Tochner, with associate Pelin Serpin; and on antitrust matters by Washington, D.C. partner Jason Cruise and Frankfurt partner Sebastian Hauser, with associate Alisia Haber.